General Questions

What is your typical turnaround time?

Standard orders: 3-5 business days. Urgent orders: 1-2 days (additional charges may apply). Bulk orders: 1-2 weeks depending on quantity.

Do you provide design services?

Yes, we offer basic design support for simple layouts. For complex designs, we can recommend trusted graphic designers or work with your existing designs.

What file formats do you accept?

We accept PDF, AI, PSD, CDR, JPG, PNG files. For best results, provide high-resolution files (300 DPI) in CMYK color mode.

Do you offer delivery services?

Yes, we provide delivery within Gurgaon and NCR. Delivery charges depend on location and order value. Free delivery for orders above ₹5000.

Pricing & Payment

What payment methods do you accept?

We accept cash, bank transfer, UPI, and all major credit/debit cards. For bulk orders, we offer flexible payment terms.

Do you offer volume discounts?

Yes, we offer attractive volume discounts for bulk orders. The discount percentage increases with order quantity. Contact us for specific pricing.

Can I get a sample before placing a bulk order?

Yes, we provide samples for bulk orders. Sample charges are adjustable against the final order value.

Do you require advance payment?

For new customers, we typically require 50% advance payment. For regular customers, we offer flexible payment terms based on order history.

Product Specific

What paper options are available for visiting cards?

We offer 300 GSM card stock with various finishes: glossy, matt, velvet lamination, and textured options. Both single and double-sided printing available.

What sizes are available for flex printing?

We can print flex banners in any custom size. Common sizes include 3x2 ft, 4x3 ft, 6x4 ft, 8x6 ft, and larger formats up to 10 feet width.

What t-shirt materials do you use for custom printing?

We use 100% pure cotton and dryfit materials. Available in round neck and collar styles. DTF printing ensures vibrant colors and durability.

Can you print on both sides of PVC cards?

Yes, we offer both single-sided and double-sided PVC card printing. Double-sided cards are perfect for ID cards with photo and details.

Quality & Support

What if I'm not satisfied with the print quality?

We stand behind our quality. If you're not satisfied, we'll reprint your order at no additional cost, provided the issue is due to our printing error.

Do you provide color matching services?

Yes, we can match specific colors using Pantone color codes. For critical color matching, we recommend ordering a sample first.

How can I track my order status?

You can call us or WhatsApp us for order updates. We'll also proactively inform you about order progress and completion.

What are your business hours?

We're open Monday to Saturday, 10:00 AM to 7:00 PM. We're closed on Sundays. For urgent requirements, you can WhatsApp us anytime.

Still Have Questions?

Contact us directly for personalized assistance with your printing needs.